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Cannot access maps on elements organizer 14

New Here ,
Jan 23, 2019

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I keep on getting this error message when trying to add an additional location in the "places tag" - "A network connection is required to access the map".  I am on a secure network at home and have been using this program for 4 years now accessing this tag and all of a sudden it stopped working.  What can I do to correct this problem?

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Cannot access maps on elements organizer 14

New Here ,
Jan 23, 2019

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I keep on getting this error message when trying to add an additional location in the "places tag" - "A network connection is required to access the map".  I am on a secure network at home and have been using this program for 4 years now accessing this tag and all of a sudden it stopped working.  What can I do to correct this problem?

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Jan 23, 2019 0
99jon LATEST
LEGEND ,
Jan 23, 2019

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This is due to changes outside the control of Adobe. In the latest version of PSE a new map provider is being used in place of Google but obviously older versions can’t be updated.

https://helpx.adobe.com/elements-organizer/kb/maps-not-loading.html

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