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Cannot install Elements 15

New Here ,
Feb 04, 2019

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I upgraded V 15 to V 19, I didn't think it was much different to V 15 so I uninstalled, was refunded, and then tried to re-install V 15, it will no install giving the message 'We've encountered the following issues.  Installer failed to initialize. Please download Adobe Support Advisor' I cannot locate this file) to detect the problem.

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Cannot install Elements 15

New Here ,
Feb 04, 2019

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I upgraded V 15 to V 19, I didn't think it was much different to V 15 so I uninstalled, was refunded, and then tried to re-install V 15, it will no install giving the message 'We've encountered the following issues.  Installer failed to initialize. Please download Adobe Support Advisor' I cannot locate this file) to detect the problem.

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Feb 04, 2019 0
Greg_S. LATEST
Adobe Community Professional ,
Feb 04, 2019

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See if the solution in this thread helps.

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Feb 04, 2019 0