Yesterday I successfully installed PS Elements 2021, and it ran fine. Later that day I had an issue with my computer and had to use system restore, which deleted Elements in the process.
Today I have tried to reinstall it (both from the web, and from the installation disc I bought, and keep getting a 501 error:
Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Users\artst\AppData\Local\Temp\Temp1_PhotoshopElements_2021_LS30_win64.zip\PhotoshopElements_2021_LS30_win64.exe
Problem signature Problem Event Name: AppHangB1 Application Name: PhotoshopElements_2021_LS30_win64.exe Application Version: 126.96.36.199 Application Timestamp: 5ef17acb Hang Signature: 8bb3 Hang Type: 67246080 OS Version: 10.0.183188.8.131.52.256.48 Locale ID: 1033 Additional Hang Signature 1: 8bb36ef8959e369dc7234cbe2bb0bf64 Additional Hang Signature 2: 864d Additional Hang Signature 3: 864d50df48923069fc90887774a674ae Additional Hang Signature 4: 8bb3 Additional Hang Signature 5: 8bb36ef8959e369dc7234cbe2bb0bf64 Additional Hang Signature 6: 864d Additional Hang Signature 7: 864d50df48923069fc90887774a674ae
Extra information about the problem Bucket ID: 11b1cf3529b5476da5e65e0c3e77d5b9 (1578052126120596921)
Update: When I powered up my computer this morning, Windows displayed a note saying that there was a problem, and I should Install Creativew Cloud to resolve it. I did so, and was then able to install PS Elements. Upon completion of the installation, a message was displayed which said "Unable to start Elements automatically. Please start manually".
I found the exe file (PhotoshopElementsEditor.exe) in Windows, but when I clicked it, received a message which said it could not start because several of the componants were missing. Please reinstall. I did. Same message. Any ideas???