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Cannot load Nikon Z7 raw file (Photoshop Elements 15)

New Here ,
Feb 21, 2020 Feb 21, 2020

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It tells me that I don't have the right file converter, so check updates.  Update tells me everything is up to date. When I check Help>About Plug-in>Camera Raw, it tells me it's copyright 2017, and version 9.10.0.739.  That's probably not the current version that would include the Z7.  A little help here?

 

Thanks.

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correct answers 2 Correct answers

Community Expert , Feb 21, 2020 Feb 21, 2020

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Advocate , Feb 21, 2020 Feb 21, 2020

Looks like you'll need the camera raw v11.0 plugin to open Z7 NEF files.  Find a compatible PSE version here or consider using DNG from Adobe free of charge as Peru Bob has suggested.

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Community Expert ,
Feb 21, 2020 Feb 21, 2020

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PSE 15 will only support up to Raw plug-in 9.1, but your camera requires version 11.0

Use the DNG converter option as described here: https://community.adobe.com/t5/photoshop-elements/faq-will-photoshop-elements-work-with-my-camera-or...

 

Download from here:

https://supportdownloads.adobe.com/product.jsp?product=106&platform=Macintosh

or here:

https://supportdownloads.adobe.com/product.jsp?product=106&platform=Windows

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Advocate ,
Feb 21, 2020 Feb 21, 2020

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Looks like you'll need the camera raw v11.0 plugin to open Z7 NEF files.  Find a compatible PSE version here or consider using DNG from Adobe free of charge as Peru Bob has suggested.

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