cannot open "editor" in ps 10

New Here ,
Nov 06, 2019

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subject says it all

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Problem or error

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Adobe Community Professional ,
Nov 06, 2019

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Not quite all. Are you using Photoshop or Photoshop Elements? What operating system are you using?

Dave

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New Here ,
Nov 06, 2019

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very sorry. elements 11 and system is window 10 home

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Adobe Community Professional ,
Nov 06, 2019

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No problem, I've moved your post to the Photoshop Elements forum

Dave

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Greg_S. LATEST
Adobe Community Professional ,
Nov 06, 2019

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So, is it Elements 10 or 11?  What methods have you used to open the Editor? Was it working previously on the same machine?  If so, what has changed?  If not, is this a new installation? 

Try resetting the preferences file.  Immediately after launching the program, press Alt+Shift+Ctrl.  A message should pop up asking if you want to delete the Settings file.  Answer OK.

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