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Elements Organizer 18.0.0.0
Core Version: 18.0 (20200105.m.139301)
Language Version: 18.0 (20200105.m.139301)
Windows 10 Pro PC, fully up to date.
When I launch Elements 2020 Organiser I get a message telling me I have an update.
When I click on Update Now I get a message "Could not launch Updater".
I have looked at other post on here about update problems and have not found any answer.
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\ on my PC is empty.
Regards, Richard
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Hi Richard,
Kindly try to reinstall the product. This will install "Adobe Update Helper" in "C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\". After that, try to update the product.
Regards,
Harshita