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Cannot update in PSE 20

New Here ,
Aug 23, 2020

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i just upgraded to PSE 20 and nothing but issues. I upgraded because my raw photos would not open. I purchased PSE 20 from Adobe online. Installed it and registered it with my account. When I open Elements and go to upgrade, it is greyed out. How do I get it to upgrade?

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Cannot update in PSE 20

New Here ,
Aug 23, 2020

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i just upgraded to PSE 20 and nothing but issues. I upgraded because my raw photos would not open. I purchased PSE 20 from Adobe online. Installed it and registered it with my account. When I open Elements and go to upgrade, it is greyed out. How do I get it to upgrade?

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Actions, Download and install, Problem or error

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39

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Aug 23, 2020 0
Most Valuable Participant ,
Aug 23, 2020

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It's the currently sold version. You can't upgrade until the new version is released. Please describe your issues, some might be new. 

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Aug 23, 2020 0
Walter_H LATEST
Engaged ,
Aug 23, 2020

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If it's "greyed out", that means that you have the latest up-to-date version. There is nothing to update. Also, "upgrades" are released in late Sept or Oct. They are new versions, but are not free.

 

Walter in Davie, FL

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Aug 23, 2020 0