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Canon R5 RAW C3 Update for Elements 2021

New Here ,
Nov 12, 2020

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When will an update be available to open RAW C3 files for the new Canon R5 cameras in Elements 2021?  The present program which I recently bought will not open these files.  It only opens Canon RAW C2 files.  I downloaded a zip file for this, but I don't think the Canon R5 profiles were coordinated at present to open the Canon R5 RAW files.  I found I could open the C3 RAW files in the Canon Digital Professional 4 program and convert them to JPEG, etc. and pull them into my picture files, and then do more processing in Elements 2021.  This takes a lot more time and effort but works in my Dell computer. 

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Feature request, Problem or error

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Canon R5 RAW C3 Update for Elements 2021

New Here ,
Nov 12, 2020

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When will an update be available to open RAW C3 files for the new Canon R5 cameras in Elements 2021?  The present program which I recently bought will not open these files.  It only opens Canon RAW C2 files.  I downloaded a zip file for this, but I don't think the Canon R5 profiles were coordinated at present to open the Canon R5 RAW files.  I found I could open the C3 RAW files in the Canon Digital Professional 4 program and convert them to JPEG, etc. and pull them into my picture files, and then do more processing in Elements 2021.  This takes a lot more time and effort but works in my Dell computer. 

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Feature request, Problem or error

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22

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Nov 12, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Nov 12, 2020

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Your camera requires ACR 12.4.   There is a workaround for adding this to Elements.  See this article.

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Nov 12, 2020 0