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I have an old version of Photoshop elements (12), which I have used for many years. As I know change my computer I also bought the new version of Photoshop Elemenst (2020). When I import my photo files from my catalogs, all the surrounding information got lost (tags, Information text, and grades are lost.
What can I do?
Sven-Olov Roos
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Hi,
You need to 'convert' your PSE 12 catalog to latest version to retain all information.
You can read about catalog conversion at: https://helpx.adobe.com/in/elements-organizer/using/creating-editing-catalogs.html#use_convert_a_cat...
Please let me know if you face any issue while converting the catalog.
Thanks!
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When getting a new computer it is best to use Backup and Restore from the Organizer menu.
A backup will copy all files and the catalog information. So there is no need to import again on the new computer. Simply use restore.