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Clicking on icon will not open photoshop elements 2019

Community Beginner ,
Mar 23, 2019 Mar 23, 2019

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I purchased Photoshop Elements 2019 recently, downloaded it, and was running fine for the month or so. I clicked on the desktop icon to open it as usually, but nothing happens. The icon lights-up, there is the circle of death for a very brief moment, then nothing. I tried uninstalling it with the intention of reinstalling it, but I get an uninstallation conflict (error code: 131) which says to "save my work and close the following programs - Adobe Photoshop Elements 2019". It sounds like it is up-and-running, yet it is not. I am using Windows 10. I have not received any new updates lately. Any thoughts?

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correct answers 1 Correct answer

Community Expert , Mar 23, 2019 Mar 23, 2019

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Community Expert ,
Mar 23, 2019 Mar 23, 2019

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Community Beginner ,
Mar 24, 2019 Mar 24, 2019

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Nailed it, Peru Bob! Thanks so much!

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Community Expert ,
Mar 24, 2019 Mar 24, 2019

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You're welcome.

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