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Clone tool stopped working properly

Community Beginner ,
May 10, 2017 May 10, 2017

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Hi! I'm having issues with my Photoshop. It's acting goofy.

My clone stamp tool isn't working properly, and there used to be a "preview" after making a sample selection.

Now, the preview is gone, and even if I take a sample, it will only clone a small portion of the selected area, and many times, it will reset the sample to  an area right next to where I'm trying to clone. Does any of that make sense?

Does anyone know how to fix it?

Move already tried the "reset tool" and "reset all tools" option, but they did nothing.

I have a LOT of photos to finish editing by the end of May. HELP!!!!!

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correct answers 1 Correct answer

Adobe Employee , May 10, 2017 May 10, 2017

Hi steerikat,

Thanks for posting in Adobe forums.

I understand you are facing issue with "Clone Stamp Tool" in Adobe Elements.

Could you please try the following steps:

Firstly,

- Open Photoshop Elements

- Click "Edit"

- Click "Preferences"

- Click "General"

- Click " Reset preferences on the next launch"

- Re-open the program & test "Stamp Tool" again.

If this doesn't help you then secondly,

- Select "Clone Stamp Tool" from the toolbox.

- Click the Reset_Tool_2.PNG  to open the menu in Tool Options.

Reset_Tool_1.PNG

- Click "Reset Tool" or

...

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Community Expert ,
May 10, 2017 May 10, 2017

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Have you reset the preferences?

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

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Community Beginner ,
May 10, 2017 May 10, 2017

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This worked!! THANKYOUTHANKYOUTHANKYOU!!!!!

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Adobe Employee ,
May 10, 2017 May 10, 2017

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Hi steerikat,

Thanks for posting in Adobe forums.

I understand you are facing issue with "Clone Stamp Tool" in Adobe Elements.

Could you please try the following steps:

Firstly,

- Open Photoshop Elements

- Click "Edit"

- Click "Preferences"

- Click "General"

- Click " Reset preferences on the next launch"

- Re-open the program & test "Stamp Tool" again.

If this doesn't help you then secondly,

- Select "Clone Stamp Tool" from the toolbox.

- Click the Reset_Tool_2.PNG  to open the menu in Tool Options.

Reset_Tool_1.PNG

- Click "Reset Tool" or "Reset All Tools" 

- Restart Adobe Photoshop Elements & test "Clone Stamp Tool" again.

Hope this works

Thanks

Regards

Dhananjay

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Community Beginner ,
May 10, 2017 May 10, 2017

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This worked!! THANKYOUTHANKYOUTHANKYOU!!!!!

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Adobe Employee ,
May 10, 2017 May 10, 2017

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I am glad it worked for you. Take Care & Keep Smiling

Regards

Dhananjay

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New Here ,
Sep 19, 2017 Sep 19, 2017

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Photoshop Elements 15 is acting strange all over.

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