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Closes after after trying to water marking

New Here ,
Apr 05, 2019

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i am using photoshop elements 15 and trying to use the water mark feature. every time i go to use this feature the program freezes and shuts down.

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Closes after after trying to water marking

New Here ,
Apr 05, 2019

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i am using photoshop elements 15 and trying to use the water mark feature. every time i go to use this feature the program freezes and shuts down.

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Apr 05, 2019 0
Adobe Employee ,
Apr 05, 2019

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Hi selinaa,

Thanks for posting in Adobe Forums.

It seems you are facing performance issue with Adobe Photoshop Elements.

Please provide the following information :

Are you using a Windows or a Mac ? (Specify Version)

Have you recently installed any kind of update ?

Are you facing this issue using any other feature ?

Hope this helps.

Thanks

Regards

Dhananjay

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Apr 05, 2019 0
New Here ,
Apr 05, 2019

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Hi

I am using the windows version on windows updated that are automatic. No, just the water mark feature

Kind regards

Selina Atkin

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Apr 05, 2019 0
Adobe Community Professional ,
Apr 05, 2019

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Try this:

Restore default preferences

Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

Note: Deleting the preferences file is an action that cannot be undone.

Do one of the following:

·                                Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

·                                Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

from here:

Preference file locations for Photoshop Elements and Premiere Elements

If that doesn’t work ,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.


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Apr 05, 2019 0
New Here ,
Apr 07, 2019

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Hi,

I have given it a try a couple of time and still closing the program

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Apr 07, 2019 0