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Computer crashed and restored elements but now it says I have to relicense? How?

New Here ,
Feb 01, 2019

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I bought Elements from Best Buy.  We installed it in 2017.  My computer had to be replaced and the everything was restored.  Screen Shot 2019-02-01 at 4.41.36 PM.png

I get this now and I have no idea where to get this. Help!

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Computer crashed and restored elements but now it says I have to relicense? How?

New Here ,
Feb 01, 2019

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I bought Elements from Best Buy.  We installed it in 2017.  My computer had to be replaced and the everything was restored.  Screen Shot 2019-02-01 at 4.41.36 PM.png

I get this now and I have no idea where to get this. Help!

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Feb 01, 2019 0
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LEGEND ,
Feb 02, 2019

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If you originally registered your product the serial number will be stored in your Adobe Account.

Sign in with your Adobe ID (email address & password) and choose Plans on the top menu strip.

Then view your products from purchase history. Every registered application should be shown with serial numbers.

To see a list of your registered products and their serial numbers, go to My Account

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