I just purchased Elements 2020 and the contact sheet and picture package options are disabled. How do I get them to work?
Click on Expert.
Thank you, thank you thank you!
I purchased Elements 2020 a few days ago, and used it (in the Expert environment, on a Mac) to create contact sheets yesterday — but today it refuses, giving me an "Operation could not be completed; The file or directory could not be found" message. Repeatedly. What on earth? Anyone having a similar experience, or with suggestions? Thanks in advance.
Sorry, one bit of further info to add to my previous post ...
After that first message, Elements 2020 produces a second one, saying
"Could not complete the Contact Sheet II command because of a program error."
Could the software have corrupted overnight?
Having the same problem!
If you go to
(user) Library\Preferences\Adobe\Plugins\Adobe Contact Sheet II PSE12\Elements
and delete the
Adobe Contact Sheet PSE12 Prefs
hopefully you should be able to use the Contact Sheet II plugin again.
To see your user Library, in the Finder Go menu press the Option key and then you should see Library listed on the Go menu.
I did as suggested but contact sheet still giving the same error messages. Very fustrating. Any other option? It had worked before.
nb. This is for Elements 2020
I'm sorry i gave you the wrong location to look.
It should be
(user) Library/Preferences/Adobe/Elements/18.0/Adobe Contact Sheet II
and delete the
Adobe Contact Sheet Prefs
Click the Go menu and hold down Shift Key to access your User Library. You may be looking in System Library.