Crashing Adobe Elements 2021 using touchscreen

New Here ,
Feb 17, 2021 Feb 17, 2021

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Hi, especially for photo editing I bought the Acer Spin3 laptop because of the possibility to work with te touchscreen and stylish pen. Unfortunately Adobe Elements 2021 crashes when I use the touchscreen or stylishpen. Does someone know why or whats a possibility?

 

Thanks a lot!

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Crash or freeze

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Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

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Adobe Employee ,
Mar 01, 2021 Mar 01, 2021

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Apologies for the inconvenience. We are already working on this and will provide the fix soon.

 

Regards,

Nidhi

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Adobe Employee ,
Mar 17, 2021 Mar 17, 2021

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Hi,

 

The Photoshop Elements Update 2021.2 has been released today which will fix the issue with Tablet Pen.

 

Here are the release notes: https://helpx.adobe.com/photoshop-elements/release-note/update.html

 

Please let us know if you still face any issue.

 

Regards,

Nidhi

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