Copy link to clipboard
Copied
Hello,
I have a problem. I want to install Adobe Photoshop elements 15 on my new computer. It has been used before but I don't have access to this computers anymore so I can't deactivate the old computers. Now, when I open Photoshop, it says that the maximum of permitted users with my serial number has been reached and that I have to deactivate the other computers to use the product.
Can you please help me?
Copy link to clipboard
Copied
Suggest that you contact Adobe. If you registered the product, they may be able to help.
Click on this link and scroll to bottom left - - Individual>Sign in to contact us. Try to initiate a chat session and explain this issue to the agent.