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Deactivating Photoshop Elements 8

New Here ,
Oct 06, 2017

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I want to deactivate my Adobe Photoshop Elements 8, uninstall and move it to another computer but I cannot do the deactivation.  Any help is appreciated!

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Deactivating Photoshop Elements 8

New Here ,
Oct 06, 2017

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I want to deactivate my Adobe Photoshop Elements 8, uninstall and move it to another computer but I cannot do the deactivation.  Any help is appreciated!

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Oct 06, 2017 0
Adobe Community Professional ,
Oct 06, 2017

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If you can open it on the old computer, Help > Deactivate from the Editor menu.

If you can't do that, use the chat option here and ask to only have your activations reset:

Contact Customer Care

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Oct 06, 2017 0
Adobe Community Professional ,
Oct 06, 2017

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Moved to the Photoshop Elements Forum.

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Oct 06, 2017 0
New Here ,
Oct 06, 2017

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Just to clarify, I use the link you provided to start a chat session to reset the activations.  Will there be a problem when I try to activate it on the new computer because it is an old version?

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Oct 06, 2017 0
Adobe Community Professional ,
Oct 06, 2017

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sandyg61  wrote

  Will there be a problem when I try to activate it on the new computer because it is an old version?

Not if Photoshop Elements will run on the new operating system.  It will run on Windows 7, but may or may not run on Windows 10.

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Oct 06, 2017 0
New Here ,
Oct 06, 2017

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Thank you for your help!

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Oct 06, 2017 0
Adobe Community Professional ,
Oct 06, 2017

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You're welcome.

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Oct 06, 2017 0
New Here ,
Mar 31, 2020

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When I clicked on the link to "Contact Customer Care" there wasn't an option to "chat". What did I miss?

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Mar 31, 2020 0
99jon LATEST
LEGEND ,
Mar 31, 2020

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Try this. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support.
https://helpx.adobe.com/support.html

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Mar 31, 2020 0