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Details View as the default view?

New Here ,
May 19, 2019

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Ctrl+D toggles between an unnamed view (I'll call it General) and a Details View.  While running PSE in the General view, I select the Details View. After that, I close the program. Restarting it, I'm offered the General View again; apparently, PSE doesn't recall my last view preference (Detailed View). For me, this is an new and unwanted behavior. Until recently, PSE used to open in Detail View always. Any suggestions would be very welcome.

Rik Beeftink

PSE 2018 on Windows 10 Home

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Details View as the default view?

New Here ,
May 19, 2019

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Ctrl+D toggles between an unnamed view (I'll call it General) and a Details View.  While running PSE in the General view, I select the Details View. After that, I close the program. Restarting it, I'm offered the General View again; apparently, PSE doesn't recall my last view preference (Detailed View). For me, this is an new and unwanted behavior. Until recently, PSE used to open in Detail View always. Any suggestions would be very welcome.

Rik Beeftink

PSE 2018 on Windows 10 Home

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366

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May 19, 2019 0
Adobe Community Professional ,
May 19, 2019

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In my two Win 10 computers, selecting the detailed view (Ctrl D) is sticky on PSE2018 as well as PSE2019 and PSE15.

Did you try resetting the preferences?

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May 19, 2019 0
New Here ,
May 19, 2019

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Sorry, forgot to mention: PSE15.

I'm not sure what you meant by "resetting the preferences", but I tried "Restore default settings", which didn't help. Maybe I should add that the Details View isn't my only problem. The navigation pane on the left started to open in List View (until recently, it opened in Tree View). Hesitantly, I'm beginning to consider reinstallation of PSE as an ultimum refugium. Agree?

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May 19, 2019 0
Adobe Employee ,
May 20, 2019

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You're suggested to reset your preferences instead. For this, close the application if already running. Launch Elements Organizer and keep Alt+Ctrl+Shift keys pressed while it is launching. Click Yes to the reset preferences dialog that comes.

Now try checking if your grid and panel states are sticky or not.

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May 20, 2019 0
New Here ,
May 21, 2019

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Thanks for your reaction. I tried to do what you suggested, but it did not yield any preferences dialog. It simply yielded a normal program start.

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May 21, 2019 0
Adobe Employee ,
May 21, 2019

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Please try deleting them manually from File explorer.

For this, follow these steps:

1. Close the Elements Organizer, if it's already running.

2. Open this location C:\Users\[username]\AppData\Roaming\Adobe\Elements Organizer\16.0\Organizer in File explorer.

3. Delete following files:

  • psa.prf
  • status.dat

4. Start Elements Organizer and check if the issue resolves.

Thanks.

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May 21, 2019 0
New Here ,
May 22, 2019

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Thank you! I did as you suggested, but it didn't help. Maybe I should add another problem (for further diagnosis of this issue). When I close PSE, I'm unable to restart it until I go into Task Manager, locate Elements Organizer under "Background Processes" and use End this Task to kill it. After that, PSE can be restarted. Suggestions would be welcome!

Rik

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May 22, 2019 0
Adobe Employee ,
May 22, 2019

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In this case, you are suggested to kindly uninstall and reinstall the product. Please ensure to select remove preferences checkbox while uninstalling.

The second issue can be rectified by restarting you machine.

Thanks.

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May 22, 2019 0
New Here ,
May 22, 2019

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Hi Arshla,

I browsed the Adobe website (Dutch), but am unable to find the requested download (yes, I logged in :-).

Rik

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May 22, 2019 0
New Here ,
May 22, 2019

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Okay, I found it. Before I start the uninstall/install procedure, I'm busy to do a Full Backup.

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May 22, 2019 0
New Here ,
May 22, 2019

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Hi Arshla,

Well, I tried all suggestions. After a full backup, followed by an uninstall (with remove preferences) / install procedure, I still have the following issues:

1. The left-hand navigation window opens in List View (I want a sticky Tree View).

2. The main window is not in the Details view that I want, but in the unnamed (General?) view.

3. The right-hand Keywords/Info window is hidden and has to be opened by clicking the Keyword/Info button.

Obviously, I can resolve all three issues manually once PSE runs, but these three manual actions are not sticky and I have to repeat them over and over again, each time I start PSE.

4. PSE cannot be restarted in a single Windows session once it has run. I have to either kill the Organizer using the Task Manager, or I have to restart my PC entirely.

So, obviously, my question is: do I have options? Or do I have to live with these unwanted features? I realize, of course, that maybe PSE is not the true culprit. Maybe it is something in Windows. But in either case, I certainly would appreciate help!

Rik

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May 22, 2019 0
New Here ,
May 23, 2019

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There's another awkward thing. I deleted the files psa.prf and status.dat and assumed they would be recreated during the next start of PSE. I also performed an uninstall/install of PSE, as mentioned above, After that, the psa.prf and status.dat files are no longer present. It looks as if PSE stores its preferences elsewhere. On the basis of that assumption, I did a global search for psa.prf on my C drive. No luck!

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May 23, 2019 0
New Here ,
May 28, 2019

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After a few days during wich PSE was used, psa.prf has returned, but status.dat remains absent.

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May 28, 2019 0
New Here ,
May 30, 2019

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After another few days, I recovered the 'old' status.dat from the recycle bin and brought it to its former place alongside psa.prf. PSE seemed to acknowledge and like this, because now everything is as it should be: the abovementioned views are sticky again! Althouigh I'm glad, I don't understand this behavior.

Rik

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May 30, 2019 0