down load fail 2020

New Here ,
Apr 11, 2020

Copy link to clipboard

Copied

when I click on the set up exe file I get error message says the installer file may be damaged and to reload it.   Not sure how to do this.    

TOPICS
Installation

Views

215

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 11, 2020

Copy link to clipboard

Copied

1. Which Adobe app?

2. Which operating system?

3. Where did you get the installer?

 

 

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
casman2 AUTHOR
New Here ,
Apr 11, 2020

Copy link to clipboard

Copied

trying to get Elements 2020.   I payed for it and did the down load.   I'm working in windows 10.   You asked where I got the installer?  I did not down load a installer, thought it would be in the Elements down load.  No where does it say I need another down load

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 11, 2020

Copy link to clipboard

Copied

Try disabling your anti-virus.  See links below for more details on Photoshop Elements.

 

Nancy O'Shea, ACP
Alt-Web Design & Publishing

Likes

Translate

Translate

Report

Report
Reply
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more