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downloading raw pictures to elements 14

New Here ,
Jul 20, 2020

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bought Nikon Z-50 and having no success downloading  raw images. Never had this problem before the Z-50.  Reads Damaged or not recognized when I try to download. Checked updates and it is up to date.

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downloading raw pictures to elements 14

New Here ,
Jul 20, 2020

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[Personal information removed by moderator.]

 

bought Nikon Z-50 and having no success downloading  raw images. Never had this problem before the Z-50.  Reads Damaged or not recognized when I try to download. Checked updates and it is up to date.

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Problem or error

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20

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Jul 20, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Jul 20, 2020

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Your camera requires Camera RAW 12.1.

PSE 14 only supports Camera RAW versions up to 9.5.

 

You will either need to upgrade to PSE 2020 or use the DNG converter:

https://supportdownloads.adobe.com/detail.jsp?ftpID=6353

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