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Editor suddenly will not load

New Here ,
Jan 27, 2020

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Recently purchased 2020 Elements to run on my new iMac using Catalina. I used it a few times. Now the editor will not load. It tries for about 30 seconds and then stops trying. 
If I have to ,I could reinstall the program. But I don't know if I have to uninstall the old first and the reinstall or what. (Not sure how to remove and replace).

Im not very tech savvy and I'm brand new to iMac. Thanks for any help.

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Crash or freeze, Mac

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Editor suddenly will not load

New Here ,
Jan 27, 2020

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Recently purchased 2020 Elements to run on my new iMac using Catalina. I used it a few times. Now the editor will not load. It tries for about 30 seconds and then stops trying. 
If I have to ,I could reinstall the program. But I don't know if I have to uninstall the old first and the reinstall or what. (Not sure how to remove and replace).

Im not very tech savvy and I'm brand new to iMac. Thanks for any help.

TOPICS
Crash or freeze, Mac

Views

68

Likes

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Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 27, 2020 0
99jon LATEST
LEGEND ,
Jan 28, 2020

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Can you launch directly from Finder. Go to:

Applications >> Adobe Photoshop Elements 2020 >> Support Files

Inside the support files folder right-click on Photoshop Elements Editor and choose Open

 

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Jan 28, 2020 0