Copy link to clipboard
Copied
I hope someone can help. I had to reinstall my photoshop 12 on my laptop and when I tried to add an effect in a project the menu is empty.
The styles and filters are also blank. Help!!
Hi Shannonr,
Sorry to hear that, could you please let us know the operating system you're working on?
Usually deleting a couple of files cures the problem.
On windows vista, 7, 8/8.1 and 10 go to
C:\ProgramData\Adobe\Photoshop Elements\(Version)
and delete the ThumbDatabase.db3
and in the Locale/en_US folder, delete the MediaDatabase.db3
For windows xp the location is
C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\version
After deleting the files, start the Photoshop elemen
...Copy link to clipboard
Copied
Hi Shannonr,
Sorry to hear that, could you please let us know the operating system you're working on?
Usually deleting a couple of files cures the problem.
On windows vista, 7, 8/8.1 and 10 go to
C:\ProgramData\Adobe\Photoshop Elements\(Version)
and delete the ThumbDatabase.db3
and in the Locale/en_US folder, delete the MediaDatabase.db3
For windows xp the location is
C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\version
After deleting the files, start the Photoshop elements editor and wait for the Content Effects database to rebuild, which could take 10 minutes or so.
Regards,
Sahil
Copy link to clipboard
Copied
Thank you! I will try it....
Copy link to clipboard
Copied
I couldn't find those files manually when i looked into those program files so I had to do a search in the c:/program files.
I deleted them and restarted as you said.
Everything works great again!
Thank you!
I have windows 10
Copy link to clipboard
Copied
Glad we got it working! Feel free to reach out to us for any future queries.