Element 2019 stoped!

New Here ,
Jan 04, 2020

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I used Element 2019 for a year now.  Worked fine.  Today its simply stoped.  Can't opened it. No error message.  Please help!

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Enthusiast ,
Jan 04, 2020

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Was this sudden behavior preceeded by any upgrades/updates to your OS?  Which platform do you use?

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Adobe Community Professional ,
Jan 05, 2020

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Can you open it by right clicking on a photo and clicking open with?

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New Here ,
Jan 05, 2020

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Hi,

No. I tried every possible way to open a photo.

Heard that Catalina doesn’t support Elements 2019... 😡

Thanks.

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Adobe Community Professional ,
Jan 05, 2020

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Yes, Catalina doesn't support 2019.

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New Here ,
Jan 05, 2020

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So i imagine that i have to buy 2020? I bought 2019 a few months ago...

I just got a new Mac and it comes with Catalina. I can’t downgrade.

Thanks

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Enthusiast ,
Jan 05, 2020

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I'm not going to berate Apple for this, as I'm not smart enough to challenge decisions they make on engineering levels but, it at least seems plausable to me they could have built some backward compatibility into Catalina but decided not to.  I'll only say that my standard fare 64 bit Windows 10, running on a 64 bit Intel CPU processor (a rather plain vanilla setup) runs PSE 2019 beautifully and it seems odd that Macs aren't able to do so as well.  Maybe someone much smarter than me can explain.  I feel bad for you, Marie but you're pretty much stuck with upgrading to PSE 2020 or doing without.     

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