ELEMENT AND EDITOR 2021 VERSION, cant import from camera card, cant Edit with Camera raw

New Here ,
Oct 28, 2020

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I have a free triel for Elements 2021 Organaizer & editor

Not working , will not IMPORT from my camera card-Nikon 7100 camera -, wont Edit from  Camera Raw. 

Trying to call for help, waiting for call back 3 days!

How can I have some HELP???

PLease, Please, 

Thank you.

Eleonora Onody

ELEONORA ONODY
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Import and export, Mac, Organizer, Problem or error

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Adobe Community Professional ,
Oct 29, 2020

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Are you getting any error messages when you try to import into the Organizer or when you try to edit a raw file?

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Adobe Employee ,
Nov 02, 2020

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Hi Eleonora,

 

Thank you for reaching out on the Adobe Forums. Could you please share screenshots of the issues you are facing?

Regards,
Aaron Vijayan

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