Elements 11 not recognizing HEIC Apple iPhone pictures

[garthk2507475]

Hi.  I have the iPhone X and accidentally took pictures recently that have the HEIC (high efficiency image) extension, not jpeg.  When I went to edit these pictures in Photoshop Elements 11, the program says it does not recognize this picture format.  Is there an update to Photoshop Elements 11 that I can download to accomodate this file type (HEIC), or an easy way to convert HEIC format to the more familiar jpeg?  Thanks!

G.K.

[Medha_Sharma · Accepted solution]

Hello,

Adobe Photoshop Elements 2019 supports importing HEIF files on Mac OS 10.13 and later. You can download the trial version from here.

Download Photoshop Elements | 2019, 2018, and 15

If you're satisfied, you can upgrade to PSE 2019.

Thanks,

Medha

[99jon]

You can connect your phone to your computer and authorize file transfer. Then export jpeg copies to a folder for use in PSE.

[garthk2507475]

Thank you.  I'll try that!

G.K.

[garthk2507475]

Thanks for the advice!

G.K.

[Carl Jacob Sommerfelt]

What about us with windows pcs?