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Elements 12 and Map Interface

Aug 15, 2017

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I have elements 12, have been elements for years, all of a sudden the map interface is not working, and locations tags I had used on the map have disappeared. What can I do to fix this?

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Elements 12 and Map Interface

Aug 15, 2017

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I have elements 12, have been elements for years, all of a sudden the map interface is not working, and locations tags I had used on the map have disappeared. What can I do to fix this?

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412

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Aug 17, 2017

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I have the same problem!

I can see the red tags but no map details, just the grey screen, Can anyone help?

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Adobe Employee ,
Aug 23, 2017

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Hi,


Sorry for the inconvenience.

We are aware of this issue and are working on possible solutions . For more details, please see Map does not load in Elements Organizer 11, 12, 13, and 14

Thanks,

Anwesha

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Nov 22, 2017

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It is working again. Thanks.

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