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Elements 12 crashes on iMac when I try to save a manipulated photo

New Here ,
Nov 10, 2019

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Hi,  so...I load in a photo make adjustments and then when I 'save as' to the desktop the prog crashes, a jpeg file appears on the d/t but it is empty. Also....it weirdly sometimes saves ok if I alternate between desktop/cloud and desktop/file selection on the save menu. Tried other ways to save....same result. Went to system prefs/sec&privacy/unlock to check all ok, and it was.

Stuck now ??? Can anyone help please ???

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Crash or freeze

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Elements 12 crashes on iMac when I try to save a manipulated photo

New Here ,
Nov 10, 2019

Copy link to clipboard

Copied

Hi,  so...I load in a photo make adjustments and then when I 'save as' to the desktop the prog crashes, a jpeg file appears on the d/t but it is empty. Also....it weirdly sometimes saves ok if I alternate between desktop/cloud and desktop/file selection on the save menu. Tried other ways to save....same result. Went to system prefs/sec&privacy/unlock to check all ok, and it was.

Stuck now ??? Can anyone help please ???

TOPICS
Crash or freeze

Views

55

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 10, 2019 0

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