Highlighted

Elements 12 Crashing when using tools on Windows

New Here ,
Jul 30, 2020

Copy link to clipboard

Copied

This wasn't happening last week, and now suddenly whenever I go to use tools, especially the magic wand, the entire program instantly crashes. Very urgently need this fixed, ideas? 

TOPICS
Crash or freeze

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Elements 12 Crashing when using tools on Windows

New Here ,
Jul 30, 2020

Copy link to clipboard

Copied

This wasn't happening last week, and now suddenly whenever I go to use tools, especially the magic wand, the entire program instantly crashes. Very urgently need this fixed, ideas? 

TOPICS
Crash or freeze

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 30, 2020 0
Adobe Employee ,
Jul 30, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry that Photoshop Elements 12 crashes while using tools on your Windows computer.

 

Would you mind checking the troubleshooting steps mentioned in this article https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop.html and let us know if that helps?

 

Thanks,

Akash

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 30, 2020 0