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My Elements 12 has stopped passing instructions to my printers whether by wireless or usb cable - a message appears on screen 'Photoshop cannot print this document'
I have uninstalled and reinstalled the Photohop Elements to no avail.
My two printers are otherwise functioning normally.
In Editor, reset preferences to default. Go to Edit<preferences>General and click on Reset Preferences on Next Launch. Do this, close the program and reboot the computer.
If you don't find this option in PSEv.12, follow these instructions instead:
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You
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In Editor, reset preferences to default. Go to Edit<preferences>General and click on Reset Preferences on Next Launch. Do this, close the program and reboot the computer.
If you don't find this option in PSEv.12, follow these instructions instead:
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.
Note: Deleting the preferences file is an action that cannot be undone.
Do one of the following:
A new preferences file is created the next time you start Photoshop Elements Editor.
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You are welcome. Glad to help.