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Elements 13 will not open raw

New Here ,
Sep 28, 2019 Sep 28, 2019

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Elements 13 suddenly stopped opening raw files.  The Version is 9.0.0.414, and it will not update to the 11.4.1.  Any ideas?

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Download and install , Import and export , Problem or error , Windows

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correct answers 1 Correct answer

Community Expert , Sep 28, 2019 Sep 28, 2019

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Community Expert ,
Sep 28, 2019 Sep 28, 2019

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Explorer ,
Oct 02, 2019 Oct 02, 2019

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I just had a similar issue when last night it opened RAW without issues and it would not recognize them this morning.  When all else fails, I rebooted.  They now open again.  No idea why it quit or why it started back up, but give it a shot if you havn't already.  Good luck.

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