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Elements 14 Pc Crashed

New Here ,
Jan 16, 2020 Jan 16, 2020

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My Pc crashed yesterday and i have had it sorted out .. But the thing is ??  I cant start my Elements 14 up ...How to i solve this problem .. COlin 

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correct answers 1 Correct answer

Community Expert , Jan 16, 2020 Jan 16, 2020

Is your code a serial number or redemption code? Don't post it here in this public forum.

A redemption code can only be used once to get a serial number.

See here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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Will it open directly from the PhotoshopElementsEditor.exe file in Program Files?

Make sure all Windows updates are installed and try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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New Here ,
Jan 16, 2020 Jan 16, 2020

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I Tried to install it again but it will not accept the my code 

 

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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Is your code a serial number or redemption code? Don't post it here in this public forum.

A redemption code can only be used once to get a serial number.

See here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

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New Here ,
Jan 16, 2020 Jan 16, 2020

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Thank you  Peru Bob .. That seems to have worked ive downloaded it and i enter my own code and it installing. And working fine ,.. Big Hug man .. Take care .. Colin  (The Netherlands) 

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Community Expert ,
Jan 16, 2020 Jan 16, 2020

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You're welcome. icon_biggrin.gif

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