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elements 14 with Microsoft 10

New Here ,
Mar 11, 2019 Mar 11, 2019

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i cannot use my elements after two years of service, it keeps closing down ,cannot get to chat with enyone fro adobe a can anyone help ?

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Community Expert ,
Mar 11, 2019 Mar 11, 2019

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Can you give us some more detail about what you are doing when the program closes.  And does it close down the Organizer or the Editor or both?

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Community Expert ,
Mar 11, 2019 Mar 11, 2019

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Is there an error message?

Is this the issue:

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

If not, ,try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

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