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Elements 15 - activation pb

New Here ,
Jan 18, 2021 Jan 18, 2021

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Hi, I activated photoshop elements 15 on my laptop but I cannot activate it on my desktop. says 'used by max amount of computers'. I m afraid to pull the software from my laptop, fearing it wont activate on the desktop. Impossible to register the software on my account eventho I own the CDs with real serial # (secondhand)

How to register this software in order t o activate it on my 2 computers?

 

Thank you

Vince

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Download and install , How to

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Community Expert ,
Jan 18, 2021 Jan 18, 2021

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You say you received the program secondhand.  If you purchased or were gifted the program, the original user will have the program registered under his/her name.  There is a process by which the program can be transferred between users but you need to go through a lot of hoops.  See this Help article.

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