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elements 15 with Windows 10 - 1903

New Here ,
Oct 27, 2019

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When trying to compose a photo and using Smart Fix etc. an error message as below appears -

 

Could not complete your request because the active layer is empty.

 

I click OK and the error - Could not complete command because there is not enough memory (RAM)

 

I have to clear this several tiems to cancel the message and I still cannot carry out any work on photographs, this is despite having 4 GB RAM.

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elements 15 with Windows 10 - 1903

New Here ,
Oct 27, 2019

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When trying to compose a photo and using Smart Fix etc. an error message as below appears -

 

Could not complete your request because the active layer is empty.

 

I click OK and the error - Could not complete command because there is not enough memory (RAM)

 

I have to clear this several tiems to cancel the message and I still cannot carry out any work on photographs, this is despite having 4 GB RAM.

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Oct 27, 2019 0
hatstead LATEST
Adobe Community Professional ,
Oct 27, 2019

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Several  months ago there was an update by Microsoft to WIN10. This has caused problems for many users. There is a tech note pertaining to this:

https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop...

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