Elements 2014 Crashing on Mac Catalina When Saving

Participant ,
Nov 17, 2019

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Problem arises when I save an image for the web, either a .jpg or a .tif image.  Everything appears to work as normal until I choose save, when the save for web screen vanishes as does PSE 14.  This is something new.   The other anomaly I note is that when I attempt to save a .tif image in the save for web area,  the image appears as a .gif and I have to change that to a .jpg.  Anyone have a suggestion on what's going on?

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Crash or freeze, Mac, Problem or error

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Community Beginner ,
Nov 17, 2019

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I imagine the problem is that Catalina is running at 64 bits and the older Elements is running at 32 bits. I lost functionality of my printer for the same reason. I have Elements Ver 15 (2106) and it won't work on Catalina either. I'm trying to find an Adobe update now!

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Sanhodo4 AUTHOR
Participant ,
Nov 18, 2019

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Thanks for the note.  You may be  right.  I've sent the query off to the adobe care email site to see what the techies have to say.  Like you I also lost function of my printer which I had for probably 14 years.  And of course my scanner too.  I've had to replace them.  The scanner is much better, the printer is just a cheap model for documents, letters, etc. 

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Enthusiast ,
Nov 18, 2019

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New Here ,
Jan 23, 2021

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Adobe convinced me upgrading to PSE 18 would help .  Nope.  Still crashes on save about 5% of the time.  That is WAY too often.  I am beyond frustrated.

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Adobe Community Professional ,
Nov 18, 2019

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"I'm trying to find an Adobe update now!"

There is no update for that. Only 64 bit applications (like Photoshop Elements 2020) will run it on Catalina.

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