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Elements 2018 Not enough RAM to save edited pictures

New Here ,
Oct 31, 2019 Oct 31, 2019

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Working on a 64 bit 4GB Windows 10 pc . 

Can no longer save edited opictures due to "Not enough RAM"

I have tried the registry edit solution (OverridePhysicalMemoryMB)  but it still hasn't cured the problem .

What else can be tried please ? 

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Community Expert ,
Oct 31, 2019 Oct 31, 2019

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Are you sure you followed the steps exactly?

If so, I would use the Adobe Cleaner Tool and uninstall and reinstall:

-cleaner-tool

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New Here ,
Nov 05, 2019 Nov 05, 2019

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I had to construct a folder in the registry  first so that is an additional area where I may have an error .

In Software I created :

Folder: Adobe

Sub folder: Photoshop Elements

Sub sub folder : 16.0 

Then I went through the new key routine.

Registry editRegistry edit

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Adobe Employee ,
Nov 05, 2019 Nov 05, 2019

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Hi ,

 

Have you bought the Elements from Windows Store ?

If not then the said structure of Adobe -> Photoshop Elements in registry must be present by default .

 

~Neeraj

 

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Adobe Employee ,
Oct 31, 2019 Oct 31, 2019

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Hi , 

 

Please recheck steps to add registry from this help page.

https://helpx.adobe.com/in/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photos...

 

If it does not solve the issye , Try to increase available RAM for Elements from Edit menu -> Preferences : Performance tab.

 

Regards, 

Neeraj

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New Here ,
Nov 05, 2019 Nov 05, 2019

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Thanks for that.  I am uncertain how to increase available RAM. When I look at the Perfomance Tab I get the "Insert an integer between 50 and 8 " instruction but where do I go fropm there?

 

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Community Expert ,
Nov 01, 2019 Nov 01, 2019

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There has been thousands of users hit by that Windows update issue. It appears that most (nearly all) users managed to use the workaround to edit the registry successfully. Understandably, a small percentage of users did not succeed in editing exactly, letter for letter and in the right subfolder;  those failed to solve the problem. However, there has been enough feedback to tell if the registry edit has been correct. Just copy and paste in your answer the first fifteen lines of the report you get from the menu Help >> system information. We'll see if it's necessary to re-edit the registry or if it is a different issue.

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New Here ,
Nov 01, 2019 Nov 01, 2019

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Hi

Thanks for that.

Here is the report from System Info

Adobe Photoshop Elements Version: 16.0 (20171108.winappstore.114955) x64

Operating System: Windows 10 64-bit

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 3293 MHz

Built-in memory: 3970 MB

Free memory: 543 MB

Memory available to Photoshop Elements: 8 MB

Memory used by Photoshop Elements: 100 %

Image tile size: 128K

Image cache levels: 6

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Disabled.

License Type: Unknown

Serial number: XXXX-XXXX-XXXX-XXXX-XXXX

Feature::Dummy Feature: OFF

Application folder: C:\Program Files\Adobe\Photoshop Elements 2018\

Temporary file path: C:\Users\Peter\AppData\Local\Temp\

Photoshop Elements scratch has async I/O enabled

Scratch volume(s):

Startup, 868.7G, 791.4G free

Regards 

Peter Hancock

 

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Community Expert ,
Nov 05, 2019 Nov 05, 2019

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Memory available to Photoshop Elements: 8 MB = that means that the edit has not been successful.

 

Look at what I get:

Regedi_1.jpg

Do you use a Windows store version of PSE 2018?

Edit:

That's what appears in your System Information. There are been testimonies that some users have been able to correctly edit the directory, but that means my screenshot may not help.

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New Here ,
Nov 09, 2019 Nov 09, 2019

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Thanks for help . Yes I have a downloaded version from Windows Store which meant that I had to construct a folder in the registry. As far as I can tell I have done this in the prescribed way:

Software:

Folder: Adobe

Sub folder: Photoshop Elements

Sub sub folder:  16.0 

Followed by the new key  (OverridePhysicalMemory MB )and modification of that to decimal field value of 4000

Still no joy so I am now stuck. 

Further suggestions have been to uninstall and reinstall But that means that all me organisation will be wiped so I only want to do that as a last resort. 

 

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