elements 2018 on Mac Mohave guided mode effects screen missing

New Here ,
Apr 27, 2019

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the quick and expert mode work but guided mode screen effects window missing

reset preferences ; deleted preferences -- nothing is working

ramona

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Adobe Employee ,
Apr 28, 2019

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Hello Ramona,

Please navigate to "/Library/Application Support/Adobe/Photoshop Elements/16.0" and delete the ThumbDatabase.db3 file.

Then navigate to "/Library/Application Support/Adobe/Photoshop Elements/16.0/Locale/en_US/" and delete the MediaDatabase.db3 file

(I'm assuming you're using the English version. If you're using some other version, please select the appropriate language sub-folder within the Locale folder)

Now relaunch the application.

Let me know if this resolves the issue.

Thanks,

Medha

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