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Elements 2019 install failed - missing MSVCP140.DLL VCRUNTIME140.DLL

New Here ,
Jul 26, 2020 Jul 26, 2020

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Subject says it all, install fails at 98% with error messages above files can't be found.

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Community Expert ,
Jul 26, 2020 Jul 26, 2020

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This is a bit of a guess on my part, but if it exists on your machine, try going to the following folder C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Runtime\customhook\vc14\64bit\ and run the vcredist_x64.exe file.

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