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Photoshop Elements 2020 will not allow this program to be installed. However, Microsoft Edge will but I now have to purchase it from Microsoft. How can I work around this? If I can't do this then I will have to get my money back and I don't know how to. Thanks for any help.
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Where did you purchase from? What happens when you try to download using Chrome?
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I purchased it from Adobe directly. Chrome would not allow me to install it, even though I already had 2019. Apparently, Chrome thought it was malware. Chrome is starting to put a lot of restrictions on many downloads to prevent malware etc. Anyway, when I went to Microsoft Edge it would install the program but I had to purchase the update from them. I have a trial Photoshop Elements at the moment. I need to get my money back from Adobe. I've been using the 2019 version in Chrome without a problem so I assumed there would not be a problem with update to 2020.
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1.Yesterday someone posted this:
https://community.adobe.com/t5/photoshop-elements/photoshop-elements-2020/td-p/11418422?page=1
2. There is an optional Windows 10 update to Windows 10 2004. I have not updated on my machine. I wonder if this update is the culprit rather than Chrome.
3. FYI, I have automatic updates disabled and check monthly myself.
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I assume you mean Chrome is blocking the installer download. Once you've downloaded the installer, the installation is independent of the browser.
I installed PSE four days ago, under Win10, no problem. I bought it and downloaded the installer using Firefox. I suggest that.
Edward
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Hello,
Do you receive any error message while trying to download/install the software? If yes, please share a screenshot of the same. That'll help us in debugging the issue.
Regards,
Medha Sharma
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