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Elements 2020 install no good on El Capitan Mac OS

New Here ,
Mar 19, 2020

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Says, "Sorry, installation failed! System requirements not met..." etc. 

Exit Code: 190
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.11.6 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message
-------------------------------------------------------------------------------------

 

I am sure this has happened to other - but I can't find a solution

Adobe Community Professional
Correct answer by Jeff Arola | Adobe Community Professional

Photoshop elements 2020 requires macOS High Sierra 10.13, macOS 10.14 Mojave or macOS Catalina 10.15, so that's the reason for the error message and unsuccessful install.

 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Maybe you can upgrade your Mac OS  X El Capitan to a newer version in order to be able to use photoshop elements 2020.

 

What model and year mac do you have?

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Elements 2020 install no good on El Capitan Mac OS

New Here ,
Mar 19, 2020

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Says, "Sorry, installation failed! System requirements not met..." etc. 

Exit Code: 190
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.11.6 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message
-------------------------------------------------------------------------------------

 

I am sure this has happened to other - but I can't find a solution

Adobe Community Professional
Correct answer by Jeff Arola | Adobe Community Professional

Photoshop elements 2020 requires macOS High Sierra 10.13, macOS 10.14 Mojave or macOS Catalina 10.15, so that's the reason for the error message and unsuccessful install.

 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Maybe you can upgrade your Mac OS  X El Capitan to a newer version in order to be able to use photoshop elements 2020.

 

What model and year mac do you have?

TOPICS
Download and install, Mac, Problem or error

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473

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Mar 19, 2020 0
Adobe Community Professional ,
Mar 19, 2020

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Photoshop elements 2020 requires macOS High Sierra 10.13, macOS 10.14 Mojave or macOS Catalina 10.15, so that's the reason for the error message and unsuccessful install.

 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Maybe you can upgrade your Mac OS  X El Capitan to a newer version in order to be able to use photoshop elements 2020.

 

What model and year mac do you have?

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Mar 19, 2020 1
willkey LATEST
New Here ,
Mar 20, 2020

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of course! i didn't read the requirements 😞 i upgraded to catalina, but that was the wrong move because it was so slow with the machine hardware i had - i backed up ( a full back up and erase and install) to el capitan and tried to install PSE...no go...then found an installer to get me up to high sierra, and that worked. my bad for not reading the requirements 😞

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Mar 20, 2020 0