Elements 2020 problems

New Here ,
Oct 04, 2020 Oct 04, 2020

Copy link to clipboard

Copied

I bought and downloaded Elements 2020 15th of september and used it for a couple of days.It worked OK. But now I am not able to open it. I got an errorcode MSVCP140.dll. It is said that the problem might be fixed by download it again. But when I try to do that I get the same error code. May be the problem can be fixed by buying it once more.  But I don't wnt to do that! Can somebody help? 

TOPICS
Installation

Views

88

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 04, 2020 Oct 04, 2020

Copy link to clipboard

Copied

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 04, 2020 Oct 04, 2020

Copy link to clipboard

Copied

LATEST

If you have the latest Windows 10 updates, Microsoft has already pushed Visual C++ Runtime to you. But you may need to repair it. See link below for details.

https://www.personalcomputerfixes.com/windows-10-how-to-repair-visual-c-runtime-error/

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines