Hi, upgraded 2018 to 2020 full version, not upgrade, used it far a week, now organiser will not open the system freezes and I have to turn the machine off to shut it down, reloaded twice with no joy. anyone having similar probs or sorted the problem.
thinking I will have to reinstall win 10 to reinstall 2020.
Try to open the organizer while keeping the shift key pressed. If your issue is a problem with the catalog, you'll get a menu offering the choice to open the organizer with a new empty catalog. Try this. If that works, from the menu File >> manage catalogs, select your previous catalog and try to repair.
If you can't open with a new empty catalog, there is another issue. Did you install a new Windows 10 version recently?