Elements 2020 won't import MP4 from Samsung Phone

New Here ,
Apr 06, 2020 Apr 06, 2020

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Did I seriously just buy this program and it won't import one of the most common video file types.

I've figured out how to do the multiple steps to convert with Handbrake but isnt' there a better way?

 

Is direct Import to Elements possible????

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Import and export

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