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Elements 2020

New Here ,
Jul 23, 2020

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Purchaced and running Elements 2020 with RAW12.0.0321 instaled 

Trying to update RAW to 12.2 How do i do this? 

Under HELP Updates the option is light grey and not excutable ie nothing happens on klicking tab

Any ideas ?

thanks in advance 

D J Steward

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Elements 2020

New Here ,
Jul 23, 2020

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H

Purchaced and running Elements 2020 with RAW12.0.0321 instaled 

Trying to update RAW to 12.2 How do i do this? 

Under HELP Updates the option is light grey and not excutable ie nothing happens on klicking tab

Any ideas ?

thanks in advance 

D J Steward

 

[Moved from Community Help (which is about the forums) to a better forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Jul 23, 2020 0
Adobe Community Professional ,
Jul 23, 2020

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Jul 23, 2020 0
Greg_S. LATEST
Adobe Community Professional ,
Jul 23, 2020

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Under Elements 2020, you can only update via the Help menu.  You have the latest supported ACR plug-in and therefore the update menu is inactive.  You cannot install a higher version plug-in via the installation proceduere mentioned in Peru Bob's second link.

 

If your camera requires a newer version of ACR, your only option is to batch convert your raw files using the free DNG converter.

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