elements 5 scanner removal

[anon125]

How do i tell PSE5 that the scanner in its list is not there so do NOT list it when i wish to scan something?

the scanner software is not on the computer.

i use another scanner with PSE5

thanks

[Jeff Arola]

What version of windows are you using?

If you go to Devices, printers and scanners, is the scanner listed?

[anon125]

sorry- i should have said windows 7/64.

the scanner is not listed.

thanks

[Jeff Arola]

Go to

C:\Users\user Name\AppData\Roaming\Adobe\Photoshop Elements\5.0

and delete the

Editor folder

That should reset all the pse 5 editor preferences.

[anon125]

what else will it also delete?

thanks

[Jeff Arola]

The main things you will notice are the resetting of the pse 5 editor panels to default positions and you'll have to go to Edit>Preferences and look at the preferences you want checked/unchecked.

Won't delete any user saved presets or things like that, just resets the preferences, which are rebuilt to new after restarting the pse 5 editor.

[anon125]

Thanks Jeff, for trying so hard

it is still there.

time to give up!

[Jeff Arola]

It's listed in the WIA dialog under File>Import in the pse 5 editor?

[Little_Pale_Face]

Hi,

I suggest you check in the Device manager

[I don't have a W7 system so you might have to change some of the words in the following]

Close PSE

Load the Windows Device Manager: -
Open the Windows Control Panel
Select Hardware and Sound
Under Devices and Printers, click on Device Manager

In the Windows Device Manager
On the View menu, select Show Hidden Devices - this is Important
Expand Imaging Devices (might be scanners) by clicking on the > next to it

Do you should see you old scanner - Right click on it and select Uninstall Device

Close Device manager

Load PSE and check if your old scanner is still there

Brian

[anon125]

maybe these will help. NOTE we have an epson 1200U scanner that works and will list in PSE5 when we switch the scanner on.

the top listed one epson  NX510 is the extra one.

thanks all

[Little_Pale_Face]

Hi,

In your device manager, did you show hidden devices and expand the Imaging device line?

Your scanner didn't show up there?

Brian

[anon125]

i  clicked show hidden devices.

nothing else there.

this is really a minor irritation so i would not want you to spend too much time on it.

thanks

[Little_Pale_Face]

Hi,

Does your 1200U show up in the device manage?

Brian

[anon125]

it shows up under imaging devices.

along with the canon printer scanner

and the laptop camera

thanks