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I have a hard copy of Elements 9 but a new computer with no optical drive and the customer help chat directed me here. Initially I was directed to my purchase history but I bought this at Costco and not directly from Adobe. Is there a way I can download Elements 9? I have the serial number if that would help. Thanks.
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There is no option to download Elements 9. You can copy the contents of a disk to a USB thumb drive and install from there. If you no longer have a computer with an optical drive, perhaps you have a friend who does. Alternatively, an external optical drive is not very expensive.
You may also want to think about upgrading your version. If history is a guide, a new version will likely be out in the next month or so.
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You could try this alternative download option:
https://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.html
You must follow the Very Important Instructions on that page first before you click the download link. Otherwise the download link will not work.
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@John Waller, I don't think those links work any more.