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Elements disappeared after windows update

Community Beginner ,
Nov 18, 2019

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My pc recently automatically updated to windows 10 home and all of my icons have disappeared on my desktop. I wanted to use my Elements but it is gone and I can’t find the program anywhere in this computer. Can anyone help me. I should be able to redownload adobe elements 14 somewhere, but I’m at a standstill as to how to get this program back

Correct answer by Maryfry | Community Beginner

Sorry it took me a while to get back to you...it is.

Windows 10 Home

version 1903

OS build 18362.356

is that what you need? There are still lots of other things missing..like my photos.😬

                                   

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Elements disappeared after windows update

Community Beginner ,
Nov 18, 2019

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My pc recently automatically updated to windows 10 home and all of my icons have disappeared on my desktop. I wanted to use my Elements but it is gone and I can’t find the program anywhere in this computer. Can anyone help me. I should be able to redownload adobe elements 14 somewhere, but I’m at a standstill as to how to get this program back

Correct answer by Maryfry | Community Beginner

Sorry it took me a while to get back to you...it is.

Windows 10 Home

version 1903

OS build 18362.356

is that what you need? There are still lots of other things missing..like my photos.😬

                                   

TOPICS
Problem or error

Views

203

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Nov 18, 2019 0
Enthusiast ,
Nov 18, 2019

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Which build number did it install?

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Nov 18, 2019 0
Enthusiast ,
Nov 18, 2019

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Hope this helps.  If not, head over to Microsoft support for more assistance with it.

https://answers.microsoft.com/en-us/windows/forum/all/after-1903-update-im-missing-some-important-ap...

 

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Nov 18, 2019 0
Community Beginner ,
Nov 19, 2019

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Thank you so much for the reply. I finally found on Adobe my purchase history and I. Could re-download the program.  I will try some of your suggestions if I feel the need for some of the other lost programs.

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Nov 19, 2019 0
Enthusiast ,
Nov 19, 2019

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Nice work there Maryfry good on you.  I'm still curious to know which build was installed if it isn't too much trouble.

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Nov 19, 2019 0
Community Beginner ,
Nov 20, 2019

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Sorry it took me a while to get back to you...it is.

Windows 10 Home

version 1903

OS build 18362.356

is that what you need? There are still lots of other things missing..like my photos.😬

                                   

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Nov 20, 2019 0
Phinny LATEST
Enthusiast ,
Nov 20, 2019

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That's terrible.  Other Windows 10 users have also reported problems with disppearing apps, files, etc after an update.  I suggest you get more assistance with this over at Microsoft support. 

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Nov 20, 2019 0