Highlighted

Elements organizer import failed

New Here ,
Sep 28, 2019

Copy link to clipboard

Copied

My Elements 12 has worked perfectly for years. Recently when attempting to import photos from a card reader I now get an "Elements Organizer Import Failed" window and a "The files or folders selected to import did not contain any supported file types or the files already exist in this catalog" window. I have done nothing different than previously. How can I correct this problem. It also does not allow me to delete any pictures with "Cannot delete picture (media)". It also does not accept pictures from my scanner. Any help would be appreciated.

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Elements organizer import failed

New Here ,
Sep 28, 2019

Copy link to clipboard

Copied

My Elements 12 has worked perfectly for years. Recently when attempting to import photos from a card reader I now get an "Elements Organizer Import Failed" window and a "The files or folders selected to import did not contain any supported file types or the files already exist in this catalog" window. I have done nothing different than previously. How can I correct this problem. It also does not allow me to delete any pictures with "Cannot delete picture (media)". It also does not accept pictures from my scanner. Any help would be appreciated.

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2019 0
Adobe Community Professional ,
Sep 28, 2019

Copy link to clipboard

Copied

Moving to the Photoshop Elements forum.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 28, 2019 0