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Elements Organizer is freezing, wrong error message

New Here ,
Mar 21, 2019

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I use Elements since years. Now, with Elements 19 appeared (after the latest update of windows?)  the error message

“We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.”

I updated the driver, windows reportet, that I already would have the latest and best driver.

I changed the graphics Card (from “HD4850 PCI-E 512 MB DDR3TV-OUT 2DVI” to “NVIDIA Geoforce GTX 1050 Ti”). The error message stayed und the Organizer of Photoshop Elements is freezing for a long time, specially when I try to open a *.mov-file (video of iphones). It seems, Elements is working hard, but the task Manager don´t show big action.

What can I do?

Basis-information about the computer:

Win 10 Home 2018

Intel® Core™2 Quad CPU Q6600 @ 2,4 GHz 2,39 GHz

8,00 GB main memory

64-Bit, x64-based processor,

Audio, Video und Gamecontroller: NVIDIA High Def. Audio, NVidia Virtual Audio Device SB 5.1 VX

Frank Gebbers

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Elements Organizer is freezing, wrong error message

New Here ,
Mar 21, 2019

Copy link to clipboard

Copied

I use Elements since years. Now, with Elements 19 appeared (after the latest update of windows?)  the error message

“We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.”

I updated the driver, windows reportet, that I already would have the latest and best driver.

I changed the graphics Card (from “HD4850 PCI-E 512 MB DDR3TV-OUT 2DVI” to “NVIDIA Geoforce GTX 1050 Ti”). The error message stayed und the Organizer of Photoshop Elements is freezing for a long time, specially when I try to open a *.mov-file (video of iphones). It seems, Elements is working hard, but the task Manager don´t show big action.

What can I do?

Basis-information about the computer:

Win 10 Home 2018

Intel® Core™2 Quad CPU Q6600 @ 2,4 GHz 2,39 GHz

8,00 GB main memory

64-Bit, x64-based processor,

Audio, Video und Gamecontroller: NVIDIA High Def. Audio, NVidia Virtual Audio Device SB 5.1 VX

Frank Gebbers

Views

78

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 21, 2019 0

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