Installed PS Elements 2019 on Win 10 laptop. After a few days app would not open beyonf flash screen. Adobe Support worked on problem, but after a few days, same problem. Later installed v. 2020 and same problem arose. Yet, Elements works fine on my Mac. Why won't either version of Elements (2019, 2020) run on my Windows laptop? (1 TB SSD 12 GB RAM)
Thank you for your input. That’s the way I normally access the Editor, but after a few days in which Elements runs normally, the app freezes at the flash screen and won’t access the editor, or any of the other features.